Terms & Conditions
Terms and Conditions for Hitork Gears and Drives Pvt Ltd
Welcome to Hitork Gears and Drives Pvt Ltd. By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, together with our privacy policy, govern Hitork Gears and Drives' relationship with you in relation to this website.
The term 'Hitork Gears and Drives' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
* The content of the pages of this website is for your general information and use only. It is subject to change without notice.
* Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
* Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
* This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
* All trademarks reproduced on this website that are not the property of, or licensed to, the operator are acknowledged on the website.
* Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
* From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
* You may not create a link to this website from another website or document without Hitork Gears and Drives Pvt Ltd's prior written consent.
* Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.
Pricing and Payment
* Prices throughout the website are quoted in Indian Rupees (INR). Payment can only be accepted in INR.
* Prices exclude GST (Goods and Services Tax) and any other applicable taxes, which will be charged as per the prevailing rates.
* For international deliveries, additional duties, customs fees, and taxes may be applicable as per your country’s regulations. These are the sole responsibility of the consignee and will be billed separately by the courier agency.
Returns and Refunds Policy
* Returns for Damaged Items Only: Hitork Gears and Drives Pvt Ltd will entertain return requests only for products that are received in a damaged or defective condition. All return requests must be initiated within [e.g., 7 days] of delivery.
* Inspection: It is the customer's responsibility to inspect the products thoroughly upon delivery and note any damage with the delivery personnel at the time of receipt.
* Process: To initiate a return for a damaged item, you must contact our support team at [insert support email, e.g., support@hitorkgears.com] with your order number, details of the product, and clear photographs/video evidence of the damage. Upon validation of the damage, we will provide instructions for the return process.
* Non-Returnable Items: Returns will not be accepted for products that are not damaged, for change of mind, incorrect ordering, or if the product specifications meet the stated tolerances and design parameters.
Credit Card Details
* You agree, understand, and confirm that the payment details provided by you for availing of services on the Site will be correct and accurate, and you shall not use a payment method that is not lawfully owned by you.
* You further agree and undertake to provide correct and valid payment details. We will not be liable for any payment fraud. The liability for the use of a card or account fraudulently will be on you, and the responsibility to 'prove otherwise' shall be exclusively on you.
Technical Specifications vs. Delivered Products
* We have made every effort to ensure the technical specifications, dimensions, and tolerances of our products are accurately displayed on the website. However, minor variations may occur as part of the standard manufacturing process.
* All products are subject to availability.
* Prices on the website are subject to change without notice and can vary based on raw material costs, manufacturing processes, and market conditions.
Delivery Schedule
* A tentative delivery timeline will be provided along with the formal order confirmation. Delivery times may vary based on product availability, manufacturing lead times, and your location. While we strive to meet all timelines, delays may occasionally occur due to factors beyond our control.
User Responsibility
* You must provide true, accurate, and complete information during the order process. In the event of a non-delivery or delay on account of incorrect information provided by you, any extra cost incurred for re-delivery shall be claimed from you.
Contact Us:
Hitork Gears and Drives Pvt Ltd
Email: engg@hitorkgearsanddrives.com
Phone: +919113510650
Business Address: No. 22, 5th Cross, Near Old RTO, Old Madras Road, Banashankari Layout,, Bhattarahalli, Bengaluru, Karnataka 560049